How To Make a Mess of Things
The other day, I was trying to buy a new phone and sign up for a mobile service plan online. I added a phone to my cart, and then when I selected a payment method, the page disappeared, and I found myself looking at a different page full of phones I didn’t want.
“OK,” I said. “Let’s try that again.”
Another try, and I got the same result. So I tried again without specifying the payment option.